Privacy Policy

Introduction

SigmaSlides ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Lean Six Sigma platform.

This policy applies to all users of SigmaSlides, including those accessing our web application, generating AI-powered templates, and downloading content. By using SigmaSlides, you agree to the collection and use of information in accordance with this policy.

SigmaSlides is not directed at children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a child under 16 has provided us with personal information, please contact us and we will take steps to delete that information.

Information We Collect

Account Information

When you create an account, we collect your name, email address, and organisation details. This information is necessary to provide you with access to the platform and manage your subscription.

User-Generated Content

We collect and store content you create or provide, including:

• Templates you generate or customise
• Case study inputs and project details
• Prompts and questions submitted to our AI system
• Files you upload for processing or reference
• Saved templates and library content

Usage Data and Analytics

We automatically collect information about how you interact with the platform, including:

• Pages viewed and features used
• Time spent on the platform
• Template downloads and generation activity
• Device and browser information
• IP address and general location data

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyse platform usage. These technologies help us understand user behaviour and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

Platform Functionality and Personalisation

• Providing access to your account and saved content
• Personalising your experience based on your preferences and usage patterns
• Saving your templates, settings, and library items

AI-Powered Content Generation

• Processing your inputs to generate customised templates and presentations
• Analysing your project requirements to deliver relevant outputs
• Providing AI coaching and strategic guidance

Product Improvement and Analytics

• Improving the quality and accuracy of AI-generated content
• Analysing usage patterns to enhance features and user experience
• Conducting research and development for new capabilities

Customer Support and Communications

• Responding to your enquiries and support requests
• Sending platform updates, feature announcements, and educational content
• Communicating about your subscription and billing

AI & Data Usage Disclosure

SigmaSlides uses artificial intelligence to generate templates, presentations, and strategic guidance. Here's what you need to know:

• How AI Processes Your Inputs: When you submit prompts, project details, or questions, our AI system analyses this information to generate customised outputs. This processing occurs in real-time and is specific to your request.
• No Selling of Personal Data: We do not sell, rent, or trade your personal information or user-generated content to third parties for marketing or advertising purposes.
• Service Delivery Only: Your data is used exclusively to deliver the services you request, improve the platform, and provide support. We do not use your personal information or user-generated content to train AI models that benefit other users without your explicit consent. Aggregate, de-identified data may be used for product improvement and analytics.

Data Storage & Security

We take the security of your information seriously and implement reasonable safeguards to protect it:

• Secure Cloud Infrastructure: Your data is stored on secure cloud servers with industry-standard encryption at rest and in transit.
• Access Controls: We limit access to your personal information to authorised personnel who need it to perform their job functions.
• Regular Security Reviews: We conduct regular security assessments and updates to protect against unauthorised access, disclosure, or destruction of data.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but maintain reasonable and appropriate safeguards.

Cookies & Tracking

SigmaSlides uses cookies and similar technologies to:

• Remember your login status and preferences
• Analyse how users interact with the platform
• Improve performance and user experience
• Deliver personalised content and recommendations

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain platform features.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating the platform, including:

• Analytics Providers: To understand platform usage and improve our services
• Payment Processors: To process subscription payments securely
• Cloud Hosting Providers: To store and deliver content reliably
• Email Service Providers: To send communications and support responses

These third parties are contractually obligated to protect your information and use it only for the purposes we specify. We do not authorise them to use or disclose your information except as necessary to perform services on our behalf.

Cross-Border Data Transfers

Your personal information may be stored and processed on servers located outside Australia, including in the United States and other countries where our cloud hosting and service providers operate. Where we disclose your information to overseas recipients, we take reasonable steps to ensure they handle it in accordance with the Australian Privacy Principles, as required under the Privacy Act 1988 (Cth).

Data Breaches

In the event of a data breach involving your personal information that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme in the Privacy Act 1988 (Cth).

User Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format

To exercise any of these rights, please contact us at privacy@sigmaslides.com.au. We will respond to your request within a reasonable timeframe in accordance with applicable privacy laws. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

Data Retention

We retain your personal information for as long as necessary to:

• Provide you with access to the platform and your saved content
• Comply with legal obligations and resolve disputes
• Maintain business records and enforce our agreements

When you delete your account, we will delete or anonymise your personal information within 90 days, except where we are required to retain it for legal, regulatory, or security purposes.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you via email or by posting a prominent notice on the platform. The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we protect your information.